Vendor Management

Overview

We provide unbiased, vendor-neutral guidance to help you evaluate, source, and manage technology providers so your IT investments align with business objectives. Our services include:

01

Vendor evaluation and selection tailored to your unique requirements across 200+ trusted providers.

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Contract negotiation and optimization to reduce cost, mitigate risk, and secure favorable terms and SLAs.

03

Lifecycle oversight to ensure accountability from onboarding and performance management to renewals and continuous improvement.

Our Process

01
Initial Consultation
Engage in an insightful conversation to understand your vendor landscape, business goals, and  risk profile.
02
Discovery Consultation
Conduct a thorough review of current providers, contracts, SLAs, and spend, identifying strengths, gaps, and opportunities for consolidation and improvement.
03
Solutions Development
Develop flexible, vendor-neutral recommendations including shortlists, negotiation strategies, KPIs, and governance aligned to your challenges, budget, and timeline.
04
Implementation Options
Receive a detailed vendor plan outlining multiple options with clear steps for sourcing, negotiation, and ongoing management. Decide when and how to proceed with guidance from our team or your preferred provider.
Frequently asked questions
What results can we expect?
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Reduced costs, improved vendor performance, stronger accountability, and more confident decision-making around provider selection and renewals.

How much does vendor management cost?
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Costs vary depending on scope, but many clients find the service pays for itself through savings achieved in negotiations and renewals.

Do you replace our existing IT team?
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No. We complement your IT team by managing the vendor relationships, freeing them to focus on daily operations and strategy.

How does the vendor management process start?
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It starts with an initial consultation to understand your goals, followed by a discovery review of your existing contracts and spend. From there, we develop recommendations and provide clear implementation options.

Is vendor management only for large enterprises?
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No. Small and mid-sized businesses also benefit significantly, especially when scaling operations or managing multiple providers.

How does Q360S ensure vendors remain accountable?
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We establish performance metrics, track KPIs, and manage renewals to ensure vendors deliver on their commitments and remain aligned with your business goals.

What types of vendors does Q360S manage?
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We manage vendors across cloud, networking, security, communications, software, and digital transformation solutions. Our network includes AWS, Microsoft, Cisco, Google Cloud, and more.

Can Q360S help us negotiate better vendor contracts?
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Yes. We use industry benchmarks and proven negotiation strategies to secure better pricing, terms, and SLAs than most businesses can achieve alone.

How is Q360S different from working directly with vendors?
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Unlike vendors, we are vendor-neutral consultants. We evaluate your needs and recommend the right provider from a network of 200+ trusted partners. Our only goal is to help your business make confident, cost-effective decisions.

What is vendor management, and why is it important?
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Vendor management is the process of evaluating, selecting, negotiating, and overseeing technology providers to ensure they deliver value to your business. It reduces costs, mitigates risks, improves performance, and ensures accountability throughout the vendor lifecycle.